CoTweet, a Twitter app, is a collaboration platform that help companies reach and engage customers in real-time.

CoTweet’s Social CRM Feature

CoTweet is introducing a new concept amongst Twitter client tools. The concept termed as “Social CRM” lets you view, manage, and organize an organization’s contacts and communication amongst multiple people.

An additional advantage to using the tool is that all team members are able to get a global view of Twitter activity across multiple accounts, which makes it easy for each individual to see the conversations and actions that are happening around tweets.

Monitor Keywords and Latest Trends

You can easily monitor keywords and trends, have notifications of incoming tweets, assign tweets to others to follow up on, schedule tweets, track click-through on links you tweet, and maintain an archive of your sent tweets outside of Twitter.

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